Effective Date: March, 2024
1. Introduction:
Welcome to Protobrand Nigeria Limited; this Payment Policy outlines the payment terms and conditions for purchasing our virtual products and services. By purchasing from us, you agree to abide by these terms. Please read this policy carefully.
2. Payment Methods:
We accept the following payment methods:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
3. Currency:
All transactions are processed in USD, Naira, Ghanaian Cedi, and Euro, and prices are displayed in these currencies on our website.
4. Payment Security:
Your payment security is important to us. We use secure payment processing methods to protect your personal and financial information. Our payment gateway is encrypted to ensure the confidentiality and integrity of your data.
5. Payment Authorization:
By making a purchase, you authorize us to charge your selected payment method for the order amount. You also affirm that you have the necessary permissions to use the payment method you provide.
6. Order Confirmation:
After completing your purchase, you will receive an order confirmation via email. This confirmation includes your order details, payment receipt, and relevant download links or access instructions.
7. Billing Information:
You are responsible for providing accurate billing information, including your name, address, and payment details. Any inaccuracies may result in delays or issues with your order.
8. Taxes and Fees:
Any applicable taxes or fees will be displayed during the checkout process. You are responsible for all taxes, duties, or other fees associated with your purchase.
9. Payment Disputes and Chargebacks:
If you believe your payment is incorrect or need to dispute a charge, please contact our customer support team promptly. Chargebacks initiated without prior communication may result in your account being temporarily suspended.
10. Refunds and Cancellations:
Our refund and cancellation policy is outlined in a separate policy document. Please review our Refund and Cancellation Policy for details on eligibility and the process for requesting a refund.
11. Payment Processing Time:
Payments are typically processed immediately; you will receive your order confirmation promptly. We will notify you immediately if there are delays or issues with payment processing.
12. Changes to the Payment Policy:
We reserve the right to update this payment policy as needed. Any changes will be posted on our website, and the latest revision date will be updated above.
13. Contact Information:
If you have any questions or require assistance, please don’t hesitate to contact us:
- Email: contact@protobrandnigeria.co
- Phone:+234 (800) 451-3312
14. Legal Compliance:
Our payment policy complies with all relevant laws and regulations, including consumer protection and data privacy laws. Thank you for choosing Protobrand Nigeria Limited; we appreciate your business and look forward to providing outstanding virtual products and services.
